Includes how-to videos, common technical fixes, and certificate FAQs. Available 24/7 with live support.
❓ Frequently Asked Questions
Your Certificate of Completion is on your student dashboard once you finish all lessons and pass the final requirements. Open it there to view, download as a PDF, or reprint it anytime during your 6-month access, then submit it to your court, attorney, or probation officer.
Sign in at the top of the page with the email and password you set when you enrolled. If you have forgotten your password, click “Lost your password?” to reset it by email. Once signed in, your class appears on your dashboard — click it to pick up right where you left off.
A chapter is marked incomplete until you have viewed every slide and answered all of its questions. Go back through the chapter and make sure each question is answered and you have reached the final slide — the chapter will then mark complete and unlock the next one.
Sign in and open your class from the dashboard. It resumes at the last lesson you were on, with your progress saved automatically — so you can stop and continue anytime, on any device.
Choose your class, complete checkout, and set your username and password during registration. As soon as payment is complete, your class appears on your student dashboard — click it and select the first lesson to begin.
Payment is made securely by credit or debit card at checkout when you enroll. You pay once, with no hidden fees, and get six months of access to your class.
We accept all major credit and debit cards. Your payment is processed securely at checkout, and there are no hidden fees.
Sign in, choose the additional class you need, and complete checkout. It will appear on your dashboard alongside your other classes, ready to start.
Sign in at the top of the page with the email and password you set when you enrolled. If you have forgotten your password, click “Lost your password?” to reset it by email. Once signed in, your class appears on your dashboard — click it to pick up right where you left off.
A chapter is marked incomplete until you have viewed every slide and answered all of its questions. Go back through the chapter and make sure each question is answered and you have reached the final slide — the chapter will then mark complete and unlock the next one.
A chapter is marked incomplete until you have viewed every slide and answered all of its questions. Go back through the chapter and make sure each question is answered and you have reached the final slide — the chapter will then mark complete and unlock the next one.
No — you do not need to finish in one sitting. Your class is self-paced, and you have six months of access to complete it. Start, stop, and resume anytime, on any device. Keep in mind that your court, probation officer, or agency may have set their own deadline for completion — if they have, follow that deadline and be sure to finish your class by the date they gave you.
No — you do not need to finish in one sitting. Your class is self-paced, and you have six months of access to complete it. Start, stop, and resume anytime, on any device. Keep in mind that your court, probation officer, or agency may have set their own deadline for completion — if they have, follow that deadline and be sure to finish your class by the date they gave you.
Your Certificate of Completion is on your student dashboard once you finish all lessons and pass the final requirements. Open it there to view, download as a PDF, or reprint it anytime during your 6-month access, then submit it to your court, attorney, or probation officer.
To close a lesson or video window on your phone, tap the X in its corner. If you do not see one, use your device’s back button or swipe gesture to exit, then return to your dashboard. Your progress is saved automatically.
First refresh the page and check your internet connection. If lessons still will not load, try a different browser (Chrome, Safari, Firefox, or Edge), clear your browser cache, and pause any pop-up or ad blockers for the site. If it continues, submit a Help Request and we will assist you right away.
On an iPhone, open the App Store; on Android, open the Google Play Store. Search for Chrome or Firefox, install it, then open your class link in that browser. A current browser resolves most playback and loading issues.
In Chrome or Firefox, open the menu, go to Settings, then Site Settings (or Privacy), and allow pop-ups for courtclass.com. On a phone, look for a small icon in the address bar to allow pop-ups. Then reload your class.
On a computer, visit google.com/chrome or mozilla.org/firefox and follow the install steps. On a phone, install Chrome or Firefox from the App Store (iPhone) or Google Play Store (Android). Then open your class in the new browser.
Internet Explorer is no longer supported and will not run the class reliably. Please use a current browser instead — Chrome, Firefox, Microsoft Edge, or Safari — and your class will work as expected.
Click “Submit a Ticket” on this page (or the Contact link) and describe your issue. Include the class name and the email you enrolled with so we can help as quickly as possible — support is available with fast, friendly help.
No stress. You can retake any failed section for free if you’ve made an honest attempt.
Yes — our courses are accepted nationwide, and we offer a 100% money-back acceptance guarantee.
No. You can log in and out freely. Your progress saves automatically.
Absolutely. Our support team answers most texts within seconds. No call centers, no robots. Our support team is available during business hours.
Yes! All courses work on mobile. We recommend Chrome or Firefox and enabling pop-ups.